Privacy Policy

Techzex Software Pvt. Ltd. ("we", "us", "our") operates the Nexova cloud platform and the Nexova HRMS - Employee mobile application (package name com.nexova.hrms). This Privacy Policy explains how we collect, use, store, and protect personal information when you use our employee self-service features.

Your employer (the subscribing organisation) is the primary controller of your employment data. We process information on their instructions to provide HRMS services. By using the app, you also agree to this Privacy Policy.

Depending on your employer's configuration and how you use the app, we may process:

• Account and profile details: name, employee ID, email, phone, department, designation, shift, work location, and company branding supplied by your employer.
• Authentication data: login credentials and secure session tokens stored on your device.
• Attendance data: punch timestamps, attendance status, regularisation requests, and optional GPS coordinates when your employer enables geo-attendance.
• Camera and photos: selfie images captured during attendance verification when enabled by your employer.
• Location data: device location (when in use) for geo-tagged attendance punches, only while you use attendance features and grant permission.
• HR records: leave applications, WFH requests, expenses, documents, payslip access logs, goals, tasks, tickets, forms, and notices visible in your account.
• Device and app data: push notification tokens, device type, operating system version, and app version for notifications and troubleshooting.
• Files you upload: attachments for tasks, expenses, documents, or support tickets.
• Communications: support tickets, voice notes, or messages you submit through the app.

We do not sell your personal information. We do not use attendance location or selfies for advertising.

• Provide employee self-service and HRMS features requested by your employer.
• Verify attendance (including geo and selfie verification when enabled).
• Send in-app and push notifications for approvals, notices, and HR updates.
• Generate payslips, letters, and HR documents on behalf of your employer.
• Maintain security, prevent fraud, and troubleshoot technical issues.
• Comply with applicable law and respond to lawful requests.
• Improve reliability and performance of our services.

The mobile app may request the following permissions:

• Location (while in use): to record GPS coordinates for geo-attendance punches when your employer enables this feature.
• Camera: to capture selfie verification during attendance when enabled.
• Notifications: to deliver HR alerts and approval updates.
• Storage / files: to upload attachments and download payslips or documents.
• Microphone (if used): for optional voice notes in tasks or tickets, only when you choose to record.

You can revoke permissions in your device settings. Some features may not work without the required permission (for example, geo-attendance without location access).

• With your employer: administrators and authorised managers at your organisation can access HR data according to their role and your employer's policies.
• With service providers: hosting, email, push notification, and infrastructure partners who process data under contract and only for providing our services.
• For legal reasons: when required by law, court order, or to protect rights, safety, and security.
• Business transfers: in connection with a merger, acquisition, or sale of assets, with notice where required by law.

We do not share personal data with third parties for their independent marketing.

Data is stored on secure servers. Authentication tokens on your device are stored using platform secure storage where available. We use encryption in transit (HTTPS/TLS), access controls, tenant isolation, and monitoring appropriate to a business SaaS platform.

No method of transmission or storage is 100% secure. Please keep your login credentials confidential and report suspected unauthorised access to your employer or us promptly.

Retention periods are set by your employer's subscription and applicable law. Employment records, attendance, payroll-related data, and uploaded documents may be retained for the duration of employment and for statutory or audit periods required in India. When an employer terminates service, data is handled according to the contract and legal requirements.

Depending on applicable law (including India's Digital Personal Data Protection Act, 2023, where applicable), you may have rights to access, correct, or request deletion of certain personal data. Employment records are often controlled by your employer; contact your HR department first. You may also contact us and we will assist or forward your request as appropriate.

The Nexova HRMS - Employee app is intended for working adults and is not directed at children under 18. We do not knowingly collect personal information from children.

Our primary operations and hosting are oriented toward India. If data is processed outside India, we take steps consistent with applicable law to protect it.

We may update this Privacy Policy from time to time. We will post the revised version on https://nexova.business/privacy-policy and update the "Last updated" date. Continued use after changes constitutes acceptance where permitted by law.

For privacy questions about the Nexova HRMS - Employee app or Nexova platform:

• Techzex Software Pvt. Ltd.
• Email: legal@nexova.business
• Phone: +91 9777780688
• Website: https://nexova.business